Policies & Support

Account Usage Rules

1. Do NOT change the password, email, or profile settings of shared accounts or pre-provided private accounts. Doing so will void your warranty immediately.
2. Use only on the allowed number of devices. Sharing with others is strictly prohibited.
3. For private accounts (upgrade on your email), ensure you leave the correct family group (if any) before upgrading. You may change the password freely for these accounts.

Warranty Method

We will exchange for a new code or account if an error occurs during usage. If no replacement product is available, we will issue a refund.

Refund Rules (Out of Stock) (Check product description for specifics)

• Under 30 days: 100% refund of order value or immediate new exchange.
• After 30 days: Refund prorated based on unused time.

Product Term

The term depends on the specific product purchased.

Refunds are NOT applicable for "change of mind" or if you violated the Terms of Service (e.g., changed password).

We are committed to protecting your personal information and ensuring transparency in how we handle your data.

Information We Collect

• Personal Info: Name, Email address (for order processing and support).
• Transaction Data: Order ID, payment receipt details.
• Device Info: IP address and browser type for security and fraud prevention.

How We Use Your Data

• To process and deliver your digital orders instantly.
• To provide customer support and warranty services.
• To send important updates regarding your purchased accounts.

Data Protection & Sharing

We DO NOT sell, trade, or rent your personal identification information to others. Your data is strictly used for internal order processing and kept confidential.

We assume full legal responsibility for any violation of this privacy policy.