1. Important Notes

• Account Type: Pre-made Account provided by Empire Tech (includes Email and Password).
• Usage Method: Log in and use immediately, no complex activation required.
• Privileges: Pro account with full premium features, superior to the Free version.

Important Warnings:

• Customers are allowed to change the password for security but ABSOLUTELY DO NOT change the login Email. Changing the Email will void the warranty.
• Strictly prohibit using the software for scams or stealing others' information.
• Empire Tech is not responsible if the account is locked due to violation of AnyViewer's usage policy (cyberattacks, spam).

2. Product Details

Empire Tech introduces AnyViewer Pro Account – A comprehensive, fast, and stable Remote Desktop solution. This is the perfect alternative to TeamViewer or UltraViewer with significantly lower costs but uncompromised performance.

Uses and Benefits:

• High-Speed Connection: Enjoy priority bandwidth, minimizing latency for smooth operations as if sitting in front of the actual machine.
• Sharp Image Quality: Supports high image quality, preventing blur or pixelation during control.
• Privacy Mode: Allows blacking out the screen and disabling the mouse/keyboard of the controlled machine, ensuring others cannot see your actions.
• Unattended Access: Easily access your home or office computer anytime without needing someone on the other end to click confirm.

Key Features:

• High-speed file transfer between computers.
• Supports control from mobile devices (iOS/Android) to PC.
• Live chat during the connection session.

Delivery Process (Empire Tech):

• Step 1: Place an order and pay on the Empire Tech website.
• Step 2: The system sends login credentials (Email/Pass) via Email or Order details.
• Step 3: Download AnyViewer, log in with the received account, and start using.

Processing Time:

• 15 – 30 minutes during business hours (or immediately if stock is available).

3. Subscription & Features

• Account Type: AnyViewer Professional.
• Duration: Based on the purchased option.

Pro Plan Specs:

• Login Devices: Max 5 devices.
• Managed Devices: Max 10 devices.
• Concurrent Sessions: 2 channels.
• Speed: High Speed.
• Time Limit: Unlimited (Free version usually has connection time limits).

4. Warranty Policy

Warranty Duration: Depends on the selected package, please check the information on the website and in the confirmation email sent upon ordering.

Policy:

• Exchange for an equivalent new account if login error/Pro status lost OR
• Refund based on unused time (e.g., 6-month package used for 3 months with error → 50% refund).

Disclaimer:

• Customer voluntarily changes the Account Email.
• Customer forgets the password after changing it (Empire Tech cannot reset it).
• Customer uses the account for illegal purposes causing legal consequences.

5. FAQ

1. Is this a shared or private account? This is an account pre-created by Empire Tech and issued privately to you during the rental period. You have full rights to use it within the allowed device limits.

2. Can I change the password? Yes. Empire Tech encourages you to change the password immediately after receiving the account to ensure privacy.

3. Is AnyViewer better than UltraViewer? AnyViewer Pro has the advantage of higher frame rates (FPS) and better support on mobile platforms. Especially the "Privacy Mode" feature works very effectively.

4. Can I use this account for remote gaming? Yes, but the experience depends on the network speed at both ends. AnyViewer Pro has low latency, so it works well for light games or idle gaming (AFK).

5. Does the account auto-renew after 6 months? No. After 6 months, the account will revert to Free. You need to contact Empire Tech to purchase a new package.

6. What is Unattended Access? It is a feature that allows you to set a fixed password for the computer. Then you can connect to that machine anytime (as long as it is on and online) without needing anyone to sit at the machine to click "Accept".

7. Can I transfer large files? Yes. The Pro plan supports transferring large files at much higher speeds than the Free plan.

8. Can I log in on my phone to control my computer? Yes. AnyViewer has apps on iOS and Android, allowing you to control your PC remotely very conveniently.

9. Can I control the computer if the screen is off? Yes, as long as the computer is still running (not in Sleep/Hibernate mode).

10. Does Empire Tech verify warranty if AnyViewer server is down? We warrant the validity of the account (login ability, Pro status). Network errors or manufacturer server maintenance are objective issues, we hope for your understanding.