1. Important Notes

• Product Type: Upgrade directly on the customer's personal Email.
• Target Audience: Product Managers (PM), Product Owners (PO), Business Analysts (BA), and professionals in tech product development.
• Requirement: Must provide the Email registered with ChatPRD (or an unregistered Email is fine).

Important Warnings:

• The account is for personal use only; do not share with multiple users to avoid being scanned and locked by the system.
• Empire Tech commits to legitimate upgrades (Legal), avoiding "tricks" or fraudulent cards, ensuring the safety of your project data.

2. Product Details

Empire Tech introduces ChatPRD Pro – The ultimate AI assistant designed specifically for Product Managers. Developed by Claire Vo, ChatPRD is not just a regular chatbot but an expert in the product development process.

Uses and Benefits:

• Accelerate PRD Writing: Create detailed, standard Product Requirement Documents in minutes instead of days.
• Smart Brainstorming: Supports feature ideation, defining User Stories, and precise Acceptance Criteria.
• Strategy Optimization: Helps identify gaps in product thinking, suggests Roadmaps, and conducts competitive analysis.
• Save Time: Reduce administrative drafting time by 90%, allowing you to focus on strategic thinking and user experience.

Key Features:

• Access to the most advanced AI models fine-tuned for product management.
• Unlimited storage and management of chat history and documents.
• Customize Tone & Voice to fit corporate style.

Delivery Process (Empire Tech):

• Step 1: Customer places an order and pays at Empire Tech.
• Step 2: Provide the ChatPRD account Email to be upgraded.
• Step 3: Empire Tech system proceeds with the Pro upgrade.
• Step 4: Customer receives a completion notification and starts using.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Account Type: ChatPRD Pro (Premium Paid Plan).
• Duration: Based on the purchased option.

Pro Plan Features:

4. Warranty Policy

Warranty Duration: Depends on the selected package, please check the information on the website and in the confirmation email sent upon ordering.

Policy:

• Exchange for an equivalent new product OR
• Refund based on unused time (e.g., 12-month package used for 3 months → 75% refund).

Disclaimer:

• Customer voluntarily cancels the Pro subscription in Billing Settings.
• Customer violates ChatPRD's usage policy (Spam, prohibited content).
• Customer changes the account Email to a different address.
• Customer shares the account with multiple users simultaneously at different locations (IPs).
• Errors arising from ChatPRD servers (maintenance, global outage).

5. FAQ

1. What is ChatPRD Pro? ChatPRD is an AI assistant created by CPO (Chief Product Officer) Claire Vo, specifically used for drafting Product Requirement Documents (PRDs), strategizing, and brainstorming for Product professionals.

2. Can I upgrade on my personal account? Yes. Empire Tech upgrades directly on your personal Email, helping you retain all previous work history.

3. Is my project data safe? Safe. Empire Tech performs legitimate payment upgrades. We do not intervene or view your chat content. Data privacy policy follows ChatPRD regulations.

4. Does ChatPRD support Vietnamese? Yes. Although the main interface is English, you can fully prompt and request ChatPRD to write documents in Vietnamese.

5. Can this product export to Google Docs or Notion? ChatPRD supports Markdown format copying, making it very easy to paste into Notion, Google Docs, or Jira while keeping a clean format.

6. What is the biggest difference compared to ChatGPT Plus? ChatPRD is "fine-tuned" specifically for product thinking. It understands terms like User Story, Acceptance Criteria, Roadmap... more deeply and provides a standard PM document structure better than general ChatGPT.

7. What if I don't have a ChatPRD account yet? You just need to register a free account at chatprd.ai, then send the Email to Empire Tech for the upgrade.

8. How long does the upgrade take? Typically takes 15 to 30 minutes during business hours after you provide sufficient information.

9. What if the account loses Pro status? Empire Tech warrants the full usage period. If Pro status is lost, we will restore it or refund based on the unused time.

10. Can I share the account with colleagues? Not recommended. Sharing accounts can lead to constant logouts or being locked due to unusual access (IP) activity.

11. Does Empire Tech require my email password? No. We only need the Email address registered with ChatPRD. In some cases requiring login for payment, we will guide you to provide a temporary password or authenticate via link.

12. Can ChatPRD create diagrams? Currently, ChatPRD focuses on text-based content. However, it can write Mermaid code for you to paste into other diagramming tools.