1. Important Notes

• Product Type: Upgrade Copilot Pro directly on the customer's personal Microsoft account (Email).
• Office Integration Condition: To use Copilot in Word, Excel, PowerPoint..., you MUST have an active Microsoft 365 Personal or Family subscription.
• If you don't have Microsoft 365: You can still use priority Copilot Pro features on web/app but will not have integration within Office apps.

Important Warnings:

• The Copilot Pro package does NOT include the Office 365 license. This is an Add-on subscription.
• Personal upgrade ensures private data security.
• Empire Tech performs legitimate payments (Legal), strictly avoiding illegal tricks (stolen cards/bins) that cause account bans.

2. Product Details

Empire Tech introduces Microsoft Copilot Pro – The most powerful upgraded version of the AI assistant from Microsoft. This is a powerful tool helping you accelerate work, create content, and process data intelligently right within the familiar Microsoft ecosystem.

Uses and Benefits:

• Priority Access: Use the strongest AI models like GPT-4 and GPT-4 Turbo even during peak hours, without speed limits like the free version.
• Microsoft 365 Integration: Write documents in Word, analyze data in Excel, create slides in PowerPoint, summarize emails in Outlook... all with just a few prompts.
• Super-fast Image Creation: Generate AI images with DALL-E 3 faster thanks to 100 "boosts" per day (free version only has 15).
• Cross-Platform: Synchronize experience across Web, Windows, macOS, iPadOS, and Smartphone.

Delivery Process (Empire Tech):

• Step 1: Place an order and pay on the Empire Tech website.
• Step 2: Provide the Microsoft account Email to be upgraded.
• Step 3: Empire Tech proceeds with the Pro upgrade.
• Step 4: You receive a completion notification, log in again, and experience.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Account Type: Copilot Pro (Individual).
• Duration: Based on the purchased option (1 month).

Feature Comparison:

4. Warranty Policy

Warranty Duration: Depends on the selected package, please check the information on the website and in the confirmation email sent upon ordering.

Policy:

• Exchange for a new product/Fix the Pro subscription OR
• Refund based on unused time (e.g., 30-day package used for 10 days → 20-day refund).

Disclaimer:

Customer does not have a Microsoft 365 subscription but complains about inability to use Copilot in Word/Excel. Customer voluntarily cancels the subscription in Microsoft's payment settings. Customer violates Microsoft's content policy (creating prohibited, explicit content). Errors arising from Microsoft servers (global system maintenance).

5. FAQ

1. Does buying this package give me licensed Word and Excel? No. The Copilot Pro package is just an AI add-on. To use licensed Word and Excel, you need to buy a separate Microsoft 365 Personal or Family package (Empire Tech also sells this).

2. Can I buy this if I only have a free Microsoft account? Yes. You still enjoy benefits: Priority GPT-4 Turbo access, faster DALL-E 3 image creation (100 boosts). You just won't be able to use AI inside Word/Excel.

3. Is Copilot Pro smarter than ChatGPT Plus? Both use GPT-4. However, Copilot Pro is stronger in deep integration with the Microsoft ecosystem (Office), while ChatGPT Plus is stronger in its Plugin store and custom GPTs.

4. Does Empire Tech need my password? Yes. To perform a personal upgrade, we need to log in to your Microsoft account to pay for the subscription. We commit to absolute security and log out immediately after completion.

5. Can I use Copilot Pro on my phone? Yes. You can download the Copilot app on iOS or Android and log in with your Pro account to use it.

6. Is imagery created by Copilot Pro copyrighted? Images created by DALL-E 3 in Copilot Pro are owned by you, and you can use them for commercial purposes.

7. What if I am currently on Microsoft's 1-month Copilot Pro trial? You should wait for the trial to expire or cancel it before registering for Empire Tech's package to avoid conflicts.

8. What can Copilot in Excel do? It can help you analyze data, draw charts, find trends, and write complex formulas just by describing them in words.

9. Can I share the account with others? Microsoft does not encourage sharing personal accounts. Logging in from multiple locations may cause the account to require constant verification.

10. How does Empire Tech warrant if Pro status is lost? If the account loses Pro status within the committed period, we will log in and reactivate it for you or refund the unused days.