1. Important Notes

• Account Type: Pre-made Account provided by Empire Tech (Email & Password).
• Plan: Veed.io Pro (or Basic depending on stock, guaranteed No Watermark).
• Regulation: Customers use the provided credentials. ABSOLUTELY DO NOT change the Email and Password to ensure warranty coverage.
• Limit: Each account allows login and usage on 01 device (Browser) at a time. Please Export and Download your videos immediately for safe storage.

Warnings:

• This is a Shared or Private Pre-made account. Empire Tech guarantees access to Premium features like: Remove Watermark, Full HD Export.
• Transcription minutes (Subtitle minutes) are limited according to Veed's policy. Please use responsibly.

2. Product Details

Empire Tech introduces Veed.io Pro Account – The solution for "instant" yet "5-star quality" video creation. No need to install heavy software like Premiere or DaVinci; just open your browser, upload a video, and let Veed's AI handle the rest.

Uses and Benefits:

• Auto Subtitles: Veed's "killer feature." AI automatically listens and generates subtitles (English/Vietnamese/etc.) with up to 98% accuracy. You just need to tweak and style the text.
• Remove Background & Noise: Clean Audio (noise reduction) and Remove Video Background (Green Screen) with just 1 click.
• Rich Assets: Thousands of Templates, licensed music, sound effects, and stock videos available to insert into your project.
• Social Media Optimized: Presets available for TikTok (9:16), YouTube (16:9), Instagram (1:1), helping you resize videos in a blink.

Key Features:

• No Watermark: Exported videos are completely clean, with no Veed.io logo.
• High Quality: Supports Full HD 1080p or 4K export (depending on plan).
• Screen Recorder: Integrated screen and webcam recorder for creating tutorials.

Delivery Process (Empire Tech):

• Step 1: Place an order and pay on the Empire Tech website.
• Step 2: The system sends login credentials (Email/Pass) via Email or Order details.
• Step 3: Access veed.io, log in, and start creating.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Plan: Veed.io Pro/Basic.

Benefit Comparison:

4. Warranty Policy

Warranty Duration: Depends on the package the customer selected.

Policy:

• Exchange for an equivalent new product if the account is faulty or loses Pro status.
• OR Refund based on unused time if there is no stock for exchange. (Example: 12-month package used for 6 months → refund 50% of order value).

Disclaimer:

Customer voluntarily changes account information (Email/Pass). Customer consumes the account's subtitle limit in a short time (This is a plan limit, not an account defect).

5. FAQ

1. Does Veed.io support Vietnamese? Yes. The Auto Subtitles feature recognizes Vietnamese extremely well, helping you caption TikTok/Shorts videos very quickly.

2. Do I need a powerful computer? No. Veed.io runs on a web browser (Cloud-based); all rendering is done on their servers. Office configuration PCs work smoothly.

3. Can I change the password? No. This is a pre-made account managed by Empire Tech. Changing the password will void the warranty.

4. How many videos can I export? The Pro plan usually has unlimited video exports, but storage space and auto-subtitle minutes are capped monthly.

5. What is Clean Audio? It is an AI noise reduction feature. For example, if you film on the street with wind or traffic noise, this feature filters out background noise, keeping the voice clear.

6. Can I make a 1-hour video? Usually no. Veed.io is optimized for short and medium videos (under 20-25 minutes) for social media. For long films, offline software is recommended.

7. Can I use it on a phone? Veed.io can run on mobile browsers, but the best experience is on a Computer (PC/Laptop).

8. How does Empire Tech warrant? If you cannot log in or the account reverts to Free, notify Customer Support immediately. We will issue a new account or fix the error instantly.

9. Can I download the project to edit later? Veed stores projects on the Cloud. You cannot download the project file, but you can log back into that account to continue editing (as long as the account is active and not reset).

10. Are there video templates? Yes, many. Veed provides templates for intros, outros, ads... you just need to replace the text and images.