1. Important Notes

• Account Type: Personal upgrade on the customer's own Email.
• Supported Plans: Basic, Plus, and Pro (Highest Tier).
• Privacy: Plus and Pro plans support Private Visibility mode.

IMPORTANT WARNING:

• Customers must not voluntarily Change Plan or Cancel Subscription in settings while the package is still valid.
• Do not use the account to create content that violates policies (NSFW, violence, sensitive politics) leading to permanent account suspension.
• Empire Tech is not responsible for warranty if the customer shares the account with multiple users (Account Sharing).

2. Product Details

Ideogram AI at Empire Tech is the most groundbreaking AI image generation tool today, solving the "illiteracy" problem of older AI generations. Especially with the Ideogram Pro package, you own a creative machine with unlimited image generation, powerfully serving graphic design, Logo creation, Movie Posters, and Print-on-Demand (POD) businesses.

Uses and Benefits:

• Perfect Typography: Create images integrated with text, slogans, and brand names with absolute accuracy.
• Private Mode: Completely secure your design ideas, keeping them from being public on the community feed (For Plus/Pro plans).
• Magic Prompt & Remix: Automatically optimizes prompts for better images and the ability to remix from existing sample images.
• High-Quality Download: Supports original PNG format, sharp for printing.

Order Process (Empire Tech):

• Step 1: Select a plan (Basic / Plus / Pro) and place an order on the Empire Tech website.
• Step 2: Provide Ideogram account login information (Email/Pass) via the secure system.
• Step 3: Technicians proceed with payment and upgrade.
• Step 4: Receive completion notification and start using.

Processing Time:

• 15 – 30 minutes during working hours.

3. Subscription & Features

• Account Type: Ideogram AI (Personal Upgrade).
• Duration: Based on the purchased option.

Feature Comparison Table at Empire Tech:

Note: "Fast" is high-speed image generation mode. When Fast credits run out, Plus and Pro plans can still generate unlimited images in "Slow" mode.

4. Warranty Policy

Warranty Period: Depends on the selected package, please check the information on the website and in the email sent when ordering.

Policy:

• Exchange for an equivalent new product OR
• Refund based on unused time (E.g., 12-month package used for 3 months → 75% refund).

Disclaimers:

• Customer voluntarily changes payment information or subscription plan on the account.
• Customer changes Email or Password without notification (hindering warranty).
• Customer violates Ideogram's Content Policy leading to account suspension.
• Customer voluntarily cancels the package while the time is still valid.

5. FAQ

1. How is the Pro plan different from Plus? The Pro plan has 3 times the Fast generation credits of the Plus plan and the highest queue priority.
2. I am a designer, which plan should I use? Empire Tech recommends the Plus or Pro plan for Private mode and high-quality PNG downloads.
3. Is the Slow mode on the Pro plan limited? No, you can create thousands of images every day in Slow mode without extra cost.
4. Can I use Ideogram images to sell T-shirts (POD)? Absolutely, all paid plans include Commercial Rights.
5. Will upgrading the account lose old data? No, your entire image creation history remains intact.
6. How long does Empire Tech take to upgrade? Usually takes only 15-30 minutes after you send sufficient information.
7. Do I need to turn off 2-step verification? For a quick upgrade process, you should temporarily disable 2FA or support providing the verification code when staff contacts you.
8. What does Magic Prompt do? It helps rewrite your simple prompts into detailed, artistic descriptions for AI to draw better.
9. Why should I buy from Empire Tech instead of buying directly? Empire Tech offers better pricing, easy local payment support, and reputable warranty.
10. What if the Pro features on the account fail? Contact Empire Tech immediately; we will inspect and fix it or refund according to policy.