1. Important Notes

• Product Type: Pro Upgrade directly on the customer's Personal Krisp Email.
• Method: Empire Tech will activate the license on your account (or provide a new one upon request).
• OS Support: Supports installation on Windows and macOS.
• Privileges: Unlock Unlimited noise cancellation minutes (Free version is limited to 60 mins/day).

Warnings:

• Please provide the exact Email registered with Krisp (for personal upgrade).
• Krisp is a background app that filters audio for your Microphone and Speaker, making it compatible with ALL communication apps (Zoom, Teams, Meet, Discord, Slack...).

2. Product Details

Empire Tech introduces Krisp AI Pro Account – The golden silence for remote workers. Afraid to unmute because of barking dogs, traffic noise, or clicky keyboards? Krisp Pro creates a virtual soundproof bubble, making your voice sound professional and crystal clear.

Superior Uses and Benefits:

• Bi-directional Noise Cancellation: The most powerful feature.
  • Outbound (Mic): Removes background noise from your end so others only hear you.
  • Inbound (Speaker): Removes background noise from the other side, helping you hear them clearly even if they are in a noisy place.
• Echo Cancellation: Completely eliminates annoying room echo when meeting in empty spaces.
• HD Voice: AI technology reconstructs voice audio, making it sound richer, warmer, and clearer (Voice Clarity).
• AI Meeting Assistant: Automatically records and transcribes meeting content so you never miss important info.

Key Features:

• Absolute Compatibility: Works smoothly with over 800 communication apps: Zoom, Google Meet, Microsoft Teams, Skype, Slack, Discord...
• CPU Efficient: Krisp processes audio locally on your device, optimized for hardware so it doesn't cause lag or overheating.
• Privacy: All audio processing happens on your device; no audio data is sent to servers, ensuring absolute privacy.

Delivery Process (Empire Tech):

• Step 1: Place an order and pay on the Empire Tech website.
• Step 2: Provide Krisp account Email.
• Step 3: System proceeds with the upgrade.
• Step 4: Open Krisp App on your computer, log in, and see Pro status.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Plan: Krisp Pro.
• Duration: Depends on the purchased package.

Benefit Comparison:

4. Warranty Policy

Warranty Duration: Full warranty for the usage period according to the order.

Policy:

• Re-upgrade or replace with a new account if Pro status is lost mid-term.
• Refund based on unused time if the issue cannot be resolved.

Disclaimer:

• Customer tries to use on unsupported OS (e.g., Linux or mobile iOS/Android - Krisp is currently best supported on PC/Mac).
• Issues caused by customer's hardware (Broken Microphone).

5. FAQ

1. Can Krisp be used on phones? Currently, Krisp focuses mainly on desktop applications (Windows and Mac). The mobile version has limited features, so this package is primarily for PC/Laptop usage.

2. Does it filter baby crying? Yes. Krisp handles background sounds extremely well, including: crying babies, barking dogs, traffic sirens, keyboard typing, fan noise...

3. Do I need to adjust settings in Zoom/Teams? Yes. After installing Krisp, go to audio settings in Zoom/Teams, select Microphone as "Krisp Microphone" and Speaker as "Krisp Speaker". That's it.

4. Does Empire Tech need my password? Usually no. We only need your Email to activate (or send a login code). If login is required, we will inform you and guarantee privacy.

5. How is Pro different from Free? The Free version only gives you 60 minutes of noise cancellation per day. Once 60 mins are up, it turns off. The Pro version lets you keep it on 24/7, unlimited time.

6. Can it record calls? Yes. Krisp has a recording feature and automatically transcribes voice to text, very convenient for meetings.

7. Is there audio delay? Krisp's latency is extremely low, almost zero, so you won't feel any audio delay during conversations.

8. Can I renew this package? Yes. Contact Empire Tech to renew on the same account.

9. Does it work on Mac M1/M2? Yes. Krisp has Native support for Apple Silicon, running very smoothly and efficiently.

10. Do you provide VAT invoices? No. This is a budget support package (Reseller), so we do not support issuing red VAT invoices.