1. Important Notes

• Product Type: Upgrade Premium directly on the customer's personal Phone Number/Google Account.
• Activation Method: Empire Tech will send an invitation (Family Sharing) or activate directly on your account.
• OS Support: Supports both Android and iOS (iPhone).

Important Warnings:

• If activated via Family Invite, customers must ABSOLUTELY NOT voluntarily leave the group. Leaving the group will result in the loss of the Premium package and void the warranty.
• This is the standard Premium plan, not the Gold plan (Gold has a gold interface and is significantly more expensive).
• Please provide the exact Phone Number registered with Truecaller.

2. Product Details

Empire Tech offers the Truecaller Premium 1 Year solution – A "Shield" protecting your phone from nuisance calls. In the era of rampant scam calls, ads, and spam, Truecaller Premium is an essential tool to reclaim your peace and receive only truly important calls.

Uses and Benefits:

• Advanced Spam Blocking: Automatically updates the list of top spammers/scammers in the region and blocks them before your phone even rings.
• Who Viewed My Profile: You will know exactly who is curiously searching for your phone number on Truecaller.
• Incognito Mode: View others' profiles without leaving a trace (they won't know you viewed them).
• Ad-free: Completely removes annoying banner ads from the app.

Key Features:

• Announce Calls: The phone will read aloud the caller's name (very convenient when driving or wearing headphones).
• Premium Badge: Add a prestigious Premium badge to your profile when calling others.
• Contact Requests: Send up to 30 requests per month to people you want to get contact info from.

Delivery Process (Empire Tech):

• Step 1: Place an order and pay on the Empire Tech website.
• Step 2: Provide the Phone Number or Email linked to Truecaller.
• Step 3: Empire Tech proceeds with the upgrade (usually via an invite link sent to mail/message).
• Step 4: You confirm participation and enjoy the Premium package.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Account Type: Truecaller Premium (Yearly).
• Duration: Based on the purchased option.

Feature Comparison:

4. Warranty Policy

Warranty Duration: Depends on the selected package, please check the information on the website and in the confirmation email sent upon ordering.

Policy:

• Re-upgrade/Invite to a new group OR
• Refund based on unused time (e.g., 12-month package used for 3 months with error → 75% refund).

Disclaimer:

• Customer voluntarily leaves the Premium group (if activated via Family).
• Customer uses a virtual phone number or a number violating carrier/Truecaller policies leading to SIM lock.
• Errors due to the phone operating system being too old to install the app.

5. FAQ

1. Is Truecaller on iPhone as good as on Android? On Android, Truecaller integrates deeper, so spam blocking and Live Caller ID work instantly. On iPhone, due to iOS security, spam blocking works well but sometimes requires enabling Siri or manually updating the spam list in the App. However, Premium on iPhone is still worth it for ad removal and seeing who viewed your profile.

2. Does this package include call recording? Truecaller has a call recording feature, but its functionality depends heavily on the phone model and OS (Android/iOS) as well as laws in your country. Empire Tech does not guarantee call recording will work 100% on all devices.

3. Do I need to give my password to Empire Tech? No. Usually, we only need your Phone Number or Email to send the upgrade invitation. You perform the action on your device.

4. Can I renew on the old number after 1 year? Yes. You can contact Empire Tech again to renew on the same phone number.

5. How does "Who Viewed My Profile" work? When someone types your phone number into the Truecaller search bar to look it up, the app will notify you (name and photo of that person). This feature is only available on Premium.

6. What is Incognito Mode? When you look up someone else's phone number, they usually receive a notification "A viewed your profile". If you enable Incognito Mode on Premium, you can view freely without them knowing.

7. Will I lose the package if I change phones? No. The Premium package is tied to your Phone Number/Google Account. Just log in on the new device to restore Premium.

8. Can Truecaller block spam SMS? Yes. Truecaller can filter spam SMS, ad messages, and put them in a separate Spam folder, keeping your inbox clean.

9. Can I use the account on 2 devices simultaneously? Theoretically, Truecaller allows login on 1 main device at a time. You cannot use it in parallel on 2 phones with the same number.

10. How long does Empire Tech provide warranty? We provide a full 1-year warranty for this upgrade package.