1. Important Notes

• Product Type: 1Password Premium Account (1 Year duration) activated on the customer's personal Email.
• Supported Platforms: Windows, macOS, iOS, Android, Linux, and extensions for all browsers (Chrome, Safari, Edge...).
• Plan Options (Upon Purchase):
  • Option 1: Individual Upgrade: Empire Tech upgrades your account to a standalone Individual plan. You manage 100% of billing and settings. (Highest price).
  • Option 2: Add Family: Empire Tech will send you an Invite Link to join a 1Password Families plan. (Most cost-effective).

Security Commitment (For the "Add Family" plan): 1Password uses a "Zero-Knowledge" architecture and a "Secret Key". Even if you are in a Family plan, the Family Organizer (Admin) CANNOT see or access your password vault. Your privacy is 100% absolutely secured.

2. Product Details

Empire Tech introduces 1Password Premium 1-Year Account – The ultimate digital vault for modern life. Do you have too many accounts (Facebook, Banking, Email, Shopping...) and are tired of remembering dozens of different passwords? Or worse, using the same password for everything?

With 1Password, you only need to remember One Master Password. Let 1Password take care of the rest.

Superior Uses and Benefits:

• Lightning-fast Autofill: No more manual typing. 1Password automatically fills in Usernames, Passwords, Credit Cards, and OTP codes (2FA) on all websites and apps across phones and computers.
• Strong Password Generator: Automatically creates complex passwords (e.g., d&7$Lp#2x!9Qz) that cannot be cracked, and saves them instantly.
• Watchtower: Continuously monitors websites globally. If a site you use is breached/hacked, 1Password alerts you immediately so you can change your password.
• Biometric Security: Unlock your vault conveniently using FaceID or TouchID on your phone/Macbook.

Key Features:

• Travel Mode: Temporarily remove sensitive data from your devices when crossing borders/customs, and restore them when you arrive safely.
• Secure Sharing: Send Wifi passwords or Netflix credentials to friends/family via a self-destructing, secure link.
• Diverse Storage: Not just passwords. You can store Secure Notes, ID Cards, Passports, Bank Card numbers, and Software License keys.

Delivery Process (Empire Tech):

• Step 1: Select plan (Individual / Add Family) and pay.
• Step 2: Provide your 1Password registered Email.
• Step 3: System proceeds with the upgrade or sends the Family Invite Link (15-30 mins).
• Step 4: Accept the invite, complete setup, and start using.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Plan: 1Password Individual / Family.
• Duration: 1 Year.

Plan Comparison:

4. Warranty Policy

Warranty Duration: Full 365-day (1 Year) warranty.

Policy:

• Re-activate or provide a new slot if Premium status is lost (for the Add Family plan) due to system error.
• Refund based on unused time if the issue cannot be resolved.

Disclaimer:

Customer forgets Master Password AND loses the Secret Key. (For security reasons, 1Password cannot recover the account if you lose both). Customer voluntarily leaves the assigned Family group.

5. FAQ

1. Is the "Add Family" plan safe? Can the Admin spy on my passwords? Extremely safe. Due to end-to-end encryption, not even 1Password's technicians nor the Family Admin CAN decrypt your data. Your password vault is an independent fortress.

2. What is the only risk with the Add Family plan? The only right the Admin has is to "Remove" your account from the Family group. However, if removed, your data is only "Frozen" (cannot add new items), not lost. You can still view old passwords or export data to another account. At Empire Tech, we guarantee a full 1-year warranty, so you have absolute peace of mind.

3. Difference between 1Password and Chrome/iCloud Keychain? Browsers only save website passwords. 1Password saves EVERYTHING (Apps, Credit Cards, Secure Notes, Images). Plus, 1Password works cross-platform (E.g., if you use an iPhone but a Windows PC, Chrome/iCloud doesn't sync perfectly like 1Password does).

4. What is a "Secret Key"? It's a 34-character code (in addition to your Master Password) generated locally on your device. Even if hackers steal your Master Password, they cannot log in on another computer without this Secret Key.

5. What if I forget my Master Password?

• For Individual plan: Very hard to recover if the Secret Key is also lost.
• For Add Family plan: You can ask the Admin (Empire Tech) to initiate "Account Recovery" so you can reset a new Master Password. (This is a huge advantage of the Family plan for forgetful users).

6. Do you provide VAT invoices? No. This is a budget support package, so we do not support issuing red VAT invoices.