1. Important Notes

• Product Type: Basic Upgrade directly on the customer's Personal Mapify Email.
• Method: Empire Tech will proceed to pay/upgrade your account.
• Quota (Credits): You receive 1,000 Credits/month.
  • Note: Credits reset on the first day of your billing cycle. Unused credits DO NOT roll over to the next month.
• Privileges: Unlock basic AI features, remove ads, and allow high-quality exports.

Warning:

• The Basic plan uses the Standard AI Model. If you need smarter AI models (like GPT-4o/Claude 3.5) or "Real-time Web Search", please consider the Pro or Unlimited plans.
• Please provide the exact Email registered with Mapify.

2. Product Details

Empire Tech introduces Mapify AI Basic Account – The tool that turns any content into a mind map in a snap. Tired of reading hundreds of PDF pages or watching hour-long YouTube videos to extract key points? Mapify does it for you in seconds.

Uses and Benefits:

• Multi-format Summarization: Simply upload PDF, Word, Images, or paste YouTube/Website links, and Mapify automatically analyzes and draws a mind map summarizing all key points.
• Time Saving: Cut down document reading time by 90%. Perfect for exam revision, research, or presentation preparation.
• Flexible Conversion: Turn mind maps into professional Presentation Slides instantly.
• Diverse Export: Export maps to high-quality Images (PNG/SVG), PDF, or Xmind files for further editing in other software.

Key Features:

• AI Chat: Chat directly with the mind map to ask AI to explain more, expand ideas, or rewrite content.
• Cross-platform: Seamless data sync between Web (PC) and App (iOS/Android).
• Vietnamese Support: Accurately recognizes and generates mind maps in Vietnamese.

Delivery Process (Empire Tech):

• Step 1: Place an order and pay on the Empire Tech website.
• Step 2: Provide Mapify account Email.
• Step 3: System proceeds with the upgrade (15-30 mins).
• Step 4: Log back in, check 1,000 Credits balance, and start using.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Plan: Mapify AI Basic (Plus).
• Duration: Optional (1 Month / 1 Year).

Benefit Comparison:

4. Warranty Policy

Warranty Duration: Depends on the package the customer selected.

Policy:

• Exchange for an equivalent new product if the account is faulty or loses Basic status.
• OR Refund based on unused time if there is no stock for exchange. (Example: 12-month package used for 6 months → refund 50% of order value).

Disclaimer:

Customer consumes all 1,000 Credits before the month ends (This is a usage limit, not a defect). Customer voluntarily cancels the plan in the account billing settings.

5. FAQ

1. How many maps can 1,000 Credits make? Credit consumption depends on document length and complexity. On average, creating one mind map costs about 10-30 credits. With 1,000 credits, you can process about 30-50 documents per month – enough for basic study needs.

2. Can I summarize English YouTube videos? Yes. Mapify supports summarizing YouTube videos and automatically translating them into Vietnamese mind maps conveniently.

3. Does Basic access GPT-4o or Claude 3.5? Usually no. The Basic plan uses the Standard AI Model (fast and efficient). To access top-tier Advanced Models for deeper analysis, you need the Pro or Unlimited plan.

4. Does Empire Tech need my password? Usually yes, to log in for payment (due to Mapify's mechanism). We guarantee security and log out immediately after upgrading.

5. What if I run out of credits? You won't be able to use AI generation features until the next month (credit reset day). However, you can still view and manually edit old maps.

6. Can I export to Xmind? Yes. This is a great feature allowing you to combine Mapify's AI power with Xmind's professional editing tools.

7. Does it work on mobile? Yes. The account syncs across both Mapify Web and App.

8. Is OCR supported? Yes. You can take photos of handwritten boards or book pages, and Mapify Basic can scan and convert them into maps (though accuracy might be slightly lower than Pro depending on difficulty).

9. Can I upgrade from Basic to Pro later? Yes. Contact Customer Support to pay the difference if your needs increase.

10. Do you provide VAT invoices? No. This is a budget support package (Reseller), so we do not support issuing red VAT invoices.