1. Important Notes

• Product Type: CamScanner Premium Upgrade.
• Method: Empire Tech will upgrade your Personal Email directly (or provide a new account upon request).
• Platforms: Sync and use across multiple platforms: Phones (iOS/Android), Tablets (iPad), and Web/PC.

Warning:

• Please provide the exact Email registered with CamScanner (Registration via Email is preferred over Facebook/Apple ID for easier upgrading).
• For maximum security and sync speed, Empire Tech recommends personal use; avoid sharing the account with too many people.

2. Product Details

Empire Tech introduces CamScanner Premium Personal Upgrade – A professional scanner right in your pocket. Say goodbye to bulky scanning machines or running to the photocopy shop. With CamScanner Premium, you can scan paper documents, ID cards, or whiteboard notes into crystal-clear PDF files in just 1 second.

Superior Uses and Benefits:

• No Watermark: Completely removes the annoying "Scanned with CamScanner" watermark at the bottom of documents, making your files look absolutely professional and neat.
• Powerful OCR (Optical Character Recognition): The "money-maker" feature. Scan a book page, and AI will recognize the text, converting it into an editable Word or Txt file. (Excellent support for multiple languages).
• Convert to Excel: Scan financial spreadsheets and invoices and convert them directly into Excel (.xlsx) files without retyping numbers.
• ID Card Maker: Specialized mode to capture both sides of ID cards/Passports and automatically fit them onto a single A4 page.

Key Features:

• HD Image Quality: Export PDF and JPG files at the highest resolution without pixelation when zoomed or printed.
• Cloud Storage: Receive an extra 10GB of secure cloud storage to auto-backup documents in case your phone is lost.
• File Security: Set passwords for confidential documents or sharing links.
• E-Signature: Add your handwritten signature to PDF contracts directly on your phone without printing.

Delivery Process (Empire Tech):

• Step 1: Select your desired duration and pay on the Empire Tech website.
• Step 2: Provide CamScanner account Email.
• Step 3: System proceeds with the upgrade (15-30 mins).
• Step 4: Open the App on your phone, check the Premium (Crown) icon, and start using.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Plan: CamScanner Premium.
• Duration: Depends on the purchased package.

Benefit Comparison:

4. Warranty Policy

Warranty Duration: Full warranty for the duration of the purchased package.

Policy:

• Re-upgrade or replace with a new account if Premium status is lost due to system error.
• Refund based on unused time if the issue cannot be resolved.

Disclaimer:

• Customer voluntarily changes the plan or cancels the subscription in settings.
• Sync errors caused by the customer's device lacking an internet connection.

5. FAQ

1. Does OCR recognize Vietnamese? Yes. CamScanner supports recognizing over 40 languages, with Vietnamese having a very high accuracy rate (up to 95% on clear prints).

2. Can I use this on a computer? Yes. CamScanner has a Web version and PC software. Just scan the QR code or log in with this account on your PC to easily drag and drop PDF files.

3. How to remove "Scanned with CamScanner"? Once upgraded to Premium, this text will automatically disappear on all new documents you scan. You don't need to do anything else.

4. Does Empire Tech need my password? Usually YES. We need to log in to process the payment for the upgrade on your account. You can change the password for security after the upgrade is complete.

5. Will I lose my documents when the plan expires? No. Your documents are safe. However, if your total storage exceeds the Free limit, you won't be able to upload new documents to the Cloud until you renew.

6. Can I combine multiple images into 1 PDF? Yes. The Collage feature allows you to scan hundreds of pages (like a book) and merge them into a single PDF file.

7. Can I share files with non-CamScanner users? Yes. You can send files directly via chat apps or Email as PDF/JPG, or send a Link (you can set a password or expiration timer for the link).

8. Does it auto-upload to Google Drive? Yes. Premium allows setting up automatic document sync to 3rd-party services like Google Drive, Dropbox, and OneDrive.

9. Can I renew on the old account when it expires? Yes. Contact Empire Tech to continue renewing on the same email.

10. Do you provide VAT invoices? No. This is a budget support package (Reseller), so we do not support issuing red VAT invoices.