1. Important Notes

This is a Canva Pro upgrade service (Upgrade on your own account) provided by Empire Tech via the Team method.

Crucial Regulations:

• This product is NOT stackable. Please wait for your current subscription to expire before purchasing a new one.
• After the subscription expires, you will be removed from the Pro Team. Old designs remain but will lose Pro features and cannot be edited if they contain paid elements.
• IMPORTANT: Please Make a copy of important designs to your personal account or download them to your device before expiration to avoid data access loss when leaving the team.
• Empire Tech is not responsible for design data warranty if the customer voluntarily leaves the team or fails to backup before expiration.
• The Google Veo3 video creation feature currently requires changing your account language to English (US) settings to function.

2. Product Details

Overview: Upgrade your personal Canva account to the Pro version to unlock unlimited creative power. Empire Tech's service allows you to keep your existing email account without creating a new one, ensuring maximum convenience and security.

Uses & Benefits: Instead of paying a high cost for a direct personal subscription, Empire Tech's Team-based upgrade offers an equivalent experience at an optimized cost:

• Professional Design: Access a massive library of over 100 million premium images, videos, audio, and graphics.
• Time-Saving: Use powerful AI tools to generate content, remove backgrounds, and edit photos in seconds.
• Brand Synchronization: Easily manage logos, fonts, and brand colors (Brand Kit) to apply to all designs.

Key Features:

• Background Remover: Remove image and video backgrounds with just one click.
• Magic Resize: Automatically resize designs for all platforms (Facebook, Instagram, TikTok...).
• Magic Eraser & Edit: Remove unwanted objects or edit details in photos using AI.
• Pro Resources: Free access to all templates, fonts, and elements marked with a golden crown.
• Storage: Expanded cloud storage for your projects.

Delivery Process (Empire Tech):

1. Place an order and pay on the Empire Tech website.
2. Provide the exact Canva account Email to be upgraded.
3. The system/Staff will send an invitation to join the Pro Team via Email or an activation link.
4. Open the Email, select "Join Team" to activate Pro.

Processing Time:

• 30 minutes – 1 hour during business hours (After the order is confirmed).

3. Subscription & Features

• Account Type: Canva Pro (Team Member).
• Duration: Based on the purchased option.

Feature Details:

• Unlimited access to 100+ million Premium resources (Photos, Videos, Audio, Graphics).
• Over 610,000 premium templates, updated daily.
• Brand Kit: Upload custom logos, fonts, and color palettes.
• Magic Studio AI Tools: Magic Write, Magic Design, Magic Media, etc.
• Schedule social media posts directly from Canva.
• High-quality export (SVG, Transparent PNG, Print PDF).
• Multi-device usage (Computer, Smartphone, Tablet).

4. Warranty Policy

Warranty Duration: Depends on the selected package.

Policy:

• Exchange for a new equivalent product (Invite to a new team) if Pro status is lost during usage.
• OR Refund based on the unused time if the error cannot be fixed. (Example: 30-day package used for 15 days -> 50% refund).

Disclaimer:

• Customer leaves the Family/Team during the usage period.
• Customer changes Email or country settings.
• Customer modifies subscription information.
• Customer violates Canva's policies leading to account suspension.
• Customer voluntarily cancels the package while it is still valid.

5. FAQ

1. What should I do after paying Empire Tech? The system will process your order within 30 minutes to 1 hour. You just need to check the email of the registered Canva account. Empire Tech will send a link to join the Pro Team. If you don't see the email, please check your Spam or Promotions folder.

2. Will my old designs be lost after the upgrade? No, they won't be lost, but old designs remain in your "Personal Space" or "Old Team". To continue editing with Pro features, you need to "Share" those designs to Empire Tech's New Team.

3. Can a Free Canva account that has never purchased anything be upgraded? Yes, you only need a Free account to upgrade to Pro through Empire Tech's service package.

4. I am in another team, can I extend with this package? Yes. One Canva account can join multiple Teams. Empire Tech will add you to a new team to grant Pro access. You can switch between teams via your profile picture.

5. I log in with Google but the upgrade link says no account exists? In this case, please select the "Sign up" button on the Canva homepage and fill in the exact Email you used for purchase to create an account. After creating it, click Empire Tech's activation link again.

6. Can I upload Fonts after upgrading? Yes, accounts in Empire Tech's team can still use the Font upload and Brand Kit features normally.

7. Can other team members see my designs? No. Your designs are private unless you actively share them. However, content in the "Brand Kit" (Shared Logos, Fonts) can be seen by members.

8. How many devices can I use Canva Pro on? You can log in and use it on up to 5 devices (phone, laptop, tablet...) simultaneously.

9. Does this package support Magic Write (AI Writing)? Yes, Empire Tech's renewal package supports full AI features including Magic Write with a limit of about 250 - 500 uses per month (depending on Canva's policy at the time).

10. When this package expires, if I buy again, will I be renewed in the old team? No. Each Empire Tech renewal package will usually invite you to a new Team to ensure stability. You will need to join the new team to continue using Pro.

11. Does this package support creating Domains? Currently, the feature to publish websites with custom domains is not supported in this Team package.

12. Can I save designs as Templates for reuse? Yes, you can fully save designs as personal Templates to apply to future projects.