1. Important Notes

• Product: Elicit AI Account (Premium Upgrade).
• Account Type: Personal upgrade on the customer's own Email.
• Plans: Plus, Pro, and Team (Selectable based on research needs).
• Target Audience: PhD Candidates, Students, Lecturers, and Scientists.

IMPORTANT WARNING:

• Customers must absolutely not voluntarily Change Plan (Cancel Plan/Downgrade) in the Billing section while the package provided by Empire Tech is still valid.
• Monthly Credits are granted; please use them reasonably.
• Empire Tech is not responsible for the absolute accuracy of AI-generated content (AI Hallucination); users need to verify with original documents.

2. Product Details

Elicit AI at Empire Tech is the most powerful research assistant available today, helping you automate the time-consuming Literature Review process. Instead of spending hours finding and skimming hundreds of papers, Elicit helps you search, summarize, and extract data from scientific research papers in just minutes with high accuracy.

Uses and Benefits:

• Smart Search: Find papers based on research questions (Semantic Search) rather than just keyword matching, helping to find the most relevant documents even without exact keywords.
• Data Extraction: Automatically create tables comparing papers on: Methodology, Sample Size, Results, Limitations... from PDFs or the database.
• Document Summary: Understand and summarize the main content of a series of papers (Abstract Summary) at super speed.
• Custom PDF Upload: Analyze and chat with PDF documents you upload (Feature consumes Credits; higher plans allow more).

Order Process (Empire Tech):

• Step 1: Select a plan (Plus/Pro/Team) and place an order on the Empire Tech website.
• Step 2: Provide the Elicit account Email to be upgraded.
• Step 3: Empire Tech technicians proceed to pay for the package.
• Step 4: Receive completion notification and check Credit balance.

Processing Time:

• 15 – 30 minutes during working hours.

3. Subscription & Features

• Account Type: Elicit Premium.
• Duration: Based on the purchased option.

Benefit Comparison Table of 3 Elicit Plans at Empire Tech:

Note: Credits are consumed when you use heavy tasks like extracting data from uploaded PDFs or running High Accuracy mode.

4. Warranty Policy

Warranty Period: Depends on the selected package, please check the information on the website and in the email sent when ordering.

Policy:

• Exchange for an equivalent new product OR
• Refund based on unused time (E.g., 12-month package used for 3 months → 75% refund).

Disclaimers:

• Customer voluntarily interferes with payment methods or cancels the plan on the system.
• Customer changes login Email.
• Customer uses up all granted Credits before the deadline (Empire Tech does not warrant running out of Credits due to heavy usage).
• Customer voluntarily cancels the package while the time is still valid.

5. FAQ

1. What are Credits used for? Credits are deducted when you use advanced features like: Summarize, Extract data columns, or Upload custom PDFs. Basic search usually does not consume Credits.
2. Is the Plus plan enough for a master's thesis? With ~12,000 Credits, the Plus plan is sufficient for moderate personal thesis needs. If you need to review hundreds of papers, choose the Pro plan.
3. Where does Elicit get data from? Elicit connects to Semantic Scholar, containing hundreds of millions of reputable scientific papers globally.
4. Can I export data to Excel? Yes, paid plans at Empire Tech allow exporting summary tables to CSV (Excel) or BibTeX (for Zotero/EndNote) files.
5. Does Elicit support Vietnamese papers? Elicit works best with English. For Vietnamese papers, search and summary capabilities will be more limited.
6. How long does Empire Tech take to upgrade? Only about 15-30 minutes after you provide your Email.
7. Can I share the account with a friend? Yes, but Credits will be shared and run out faster. Empire Tech recommends personal use for the best research history management.
8. What if I run out of Credits mid-month? You will need to wait until next month for Credits to reset (or buy a new package depending on Empire Tech's support policy).
9. What is "High Accuracy" mode? It is a mode that uses a more powerful AI model to extract information more accurately, but it consumes more Credits than standard mode.
10. Does this account secure my research data? Yes, Empire Tech upgrades on your personal account, ensuring data privacy according to Elicit's policy.