1. Important Notes

• Upgrade Method: Empire Tech will send an invitation via Email for you to join a Business Class/Organization (Coursera for Business) on your personal email.
• Access Scope: The Business plan includes over 90% of courses on Coursera, including Professional Certificates from Google, Meta, IBM, etc.
• Exceptions: A few courses from prestigious universities (like Stanford, Wharton...) or Degree/MasterTrack programs may not be included due to specific university policies for enterprise plans.

Important Warnings:

• Customers need to click "Accept Invitation" in the email to activate benefits.
• Existing accounts can still be upgraded; all previous progress and certificates will be retained and merged into the new profile.
• Each account should only join one Organization at a time to avoid data conflicts.

2. Product Details

Empire Tech brings you global knowledge access with the Coursera for Business Upgrade. This is the most economical and effective solution for you to obtain international certificates, improve professional skills, and enhance your CV.

Uses and Benefits:

• Unlimited Learning: Access 7,000+ courses, Guided Projects, and Specializations.
• Free Certificates: Upon course completion, you receive an official Certificate from Coursera without extra fees (worth $49 - $79/course if bought individually).
• Career Advancement: Certificates from Google, AWS, Meta... are recognized by global employers.
• Flexibility: Learn at your own pace (Self-paced) on any device (Web/App).

Key Features:

• Upgrade directly on personal Email.
• No limit on the number of enrolled courses during the subscription period.
• Directly link certificates to LinkedIn profile.

Delivery Process (Empire Tech):

• Step 1: Place an order on the Empire Tech website.
• Step 2: Provide your Coursera account Email address (existing or new).
• Step 3: Check your Email, find the invitation from Coursera (activated by Empire Tech), and click the "Join Program" button.
• Step 4: Start enrolling in courses and learning immediately.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Account Type: Coursera for Business (Enterprise Plan).
• Duration: Based on the purchased option.

Benefit Details:

• Individual Courses: Included (Except specific restricted partners).
• Specializations: Included.
• Professional Certificates: Included (Google Data Analytics, Meta Front-End...).
• Guided Projects: Included.
• Degrees: NOT included.
• MasterTrack: NOT included.

4. Warranty Policy

Warranty Duration: Depends on the selected package, please check the information on the website and in the confirmation email sent upon ordering.

Policy:

• Exchange for an equivalent new product (Re-send invitation to another organization) OR
• Refund based on unused time (e.g., 12-month package used for 3 months → 75% refund).

Disclaimer:

• Customer voluntarily leaves the organization (Leave Program) during usage.
• Customer violates Coursera's Honor Code leading to permanent account suspension (plagiarism, cheating).
• Customer requests a refund because "the specific course I need is not in the Business plan" (Please chat with Empire Tech to check the course before purchasing).

5. FAQ

1. I am using a free Coursera account, will upgrading lose my old data? No. When you join Empire Tech's Business plan, your personal account and enterprise account will be linked. All your previous certificates and learning progress are preserved.

2. Does this package include all courses on Coursera? The package includes about 90-95% of courses. However, some specific courses from Stanford, Wharton, or separately paid courses (like Degrees) are not included.

3. Is the certificate different from buying individually? Absolutely not. The certificate you receive is a standard Coursera certificate, with your name, course name, and a verification link. You can add it to LinkedIn normally.

4. Do I need to fake IP to learn? No. You can learn normally in Vietnam with stable speed, no VPN needed.

5. After the package expires, will my certificates be lost? No. Certificates you have achieved will be saved permanently in your Coursera profile, even after the upgrade package has expired.

6. Is there a limit on the number of certificates? No. While the plan is valid, you can learn and earn as many certificates as your ability allows.

7. Can I change the Email to another account? The upgrade is tied to the Email you initially provided. Empire Tech does not support switching to another Email during usage.

8. How do I know if the course I need is supported for free? After upgrading, when clicking on a course (Enroll), if you see "Sponsored by [Organization Name]" or the fee is $0, then that course is supported.

9. Can I learn on my phone? Yes. Coursera has apps on iOS and Android, fully synchronized with the Website.

10. What if I accidentally leave the business class? Please contact Empire Tech's warranty department for support in re-sending the invitation (if the package is still valid).