1. Important Notes

• Product Type: Standard Upgrade directly on the customer's Personal Wordwall Email.
• Method: Empire Tech will proceed to pay/upgrade your account.
• Privileges: Unlock Unlimited Interactive Resources.

Special Warning:

• The Standard plan DOES NOT INCLUDE PRINTABLES (PDF). You cannot download files to print on paper.
• If you need to print worksheets/PDFs, please buy the Wordwall Pro plan.
• Please provide the exact Email registered with Wordwall.

2. Product Details

Empire Tech introduces Wordwall Standard 1 Year Personal Upgrade – The economical solution for smart classrooms. If you mainly use interactive whiteboards, TVs, or projectors to host games, or send links for students to do homework on phones/computers, the Standard plan is the perfect choice at a lower cost than Pro.

Uses and Benefits:

• Unlimited Resources: Create 100, 1000 different games freely. No longer restricted by the measly 5-game limit of the free version.
• Diverse Interactive Games: Access all 18 types of digital game templates like: Random Wheel, Open the box, Quiz, Match up...
• Multiplayer: Allow the whole class to participate in games on their own devices (similar to Kahoot) to boost excitement.
• Result Management: Assign homework and view detailed reports: Who got right answers, completion time, and rankings.

Key Features:

• Switch Template: Input data once, play in many styles. Example: Switch from "Match up" to "Airplane" with just 1 click.
• Theme Customization: Change the game's theme, sound, and font to suit student ages (kindergarten, primary, secondary...).

Delivery Process (Empire Tech):

• Step 1: Place an order and pay on the Empire Tech website.
• Step 2: Provide Wordwall account Email (and password if needed).
• Step 3: System proceeds with the upgrade (15-30 mins).
• Step 4: Log back in, check Standard status, and use.

Processing Time:

• 15 – 30 minutes during business hours.

3. Subscription & Features

• Plan: Wordwall Standard.

Benefit Comparison:

4. Warranty Policy

Warranty Duration: Depends on the package the customer selected.

Policy:

• Exchange for an equivalent new product if the account is faulty or loses Standard status.
• OR Refund based on unused time if there is no stock for exchange. (Example: 12-month package used for 6 months → refund 50% of order value).

Disclaimer:

Customer complains about not being able to download PDFs (Due to buying Standard instead of Pro). Customer voluntarily cancels the plan in billing settings.

5. FAQ

1. How is Standard different from Pro? The only and biggest difference is Printables.

• Standard: Play on computer/phone/interactive board only.
• Pro: Play on screens AND download PDFs to print on paper.

2. I bought Standard, can I upgrade to Pro? Yes, but you will need to pay the difference or buy a new package depending on the support policy at that time. Please contact Empire Tech Support.

3. Will my old data be kept? Yes. All old data is preserved 100%. Upgrading only expands the creation limit, it does not delete activities.

4. Does Empire Tech need my password? Usually yes, to log in for payment. We guarantee security and recommend changing your password after the order is complete.

5. Do students need accounts? No. Students do not need to register; they just enter their names for teachers to track results.

6. Can I embed games into PowerPoint? Yes. Wordwall Standard allows getting embed codes (HTML5) to insert into websites or PowerPoint slides (internet required).

7. Is there a player limit? No. You can have as many students play as you want.

8. Is Vietnamese supported? Yes. Wordwall interface supports Vietnamese fully.

9. Can I create folders to manage activities? Yes. Paid plans allow creating Folders to organize lessons by class or subject neatly.

10. Can I renew on the old account after 1 year? Yes. Contact Empire Tech to continue renewing.